09:05Pain
The same question
"How much is a manicure?" The fourth time before ten, typed by hand between clients.
Ops SprintSalons, studios, fitness and any appointment business
A WhatsApp assistant that books and answers
Prices, opening hours and bookings answered in seconds, and a person takes over when it matters.
One moment
21:37
A customer asks the price of a manicure. The salon closed at seven. By morning she has booked somewhere else.
A beauty salon with four chairs and one phone that never stops buzzing. The salon is invented, like every name on this page.
The day
A Tuesday, before
09:05
The clock says
09:05
The same question
- 11:30Pain
Hands full, phone full
With gloves on and a client in the chair, 14 unread messages wait.
- 14:20Pain
Double booked
Two bookings for 15:00, one in the notebook and one in the chat. Someone has to call and apologise.
- 18:45Pain
The no-show
Nobody reminded her. The chair stays empty for an hour.
- 21:37Pain
After hours
The question arrives after closing. The answer arrives tomorrow, after she booked elsewhere.
The cost
What a Tuesday like that costs
2
hours a day
answering the same questions by hand
about 60 messages a day × 2 minutes
8
bookings a month
lost to slow answers after hours
2 a week that do not wait until morning
4
no-shows a month
with no reminder sent
one a week, in this example
Example figuresExample figures for a salon like this one. The audit measures yours.
The turn
What changes
The salon's WhatsApp answers the questions it can answer, from the salon's own price list and calendar, and hands everything else to a person.
- 1
Message
A customer writes on WhatsApp, at any hour
- 2
Assistant
It answers prices, hours and the address from the salon's own sheet
- 3
Booking
It offers the free slots and books the one she picks
- 4
Handover
A complaint, a health question or anything unusual goes straight to a person
Try it
Try the assistant
Pick a customer message or type your own. Ask a price, book a slot, then send a complaint and watch it go to a person.
Try this
- 1Ask how much a manicure costs
- 2Book a slot for tomorrow
- 3Send a complaint and see the handover
Invented data. In live mode, what you type goes to an AI for an answer; nothing is stored.
affarit.com/demos/whatsapp-assistant
How we build it
How we build it
1
The audit, 2 hours
We read a week of the salon's chats with you and list the questions that come back every day.
2
The build, 3 weeks
The assistant, the salon's price sheet and the calendar link, on the WhatsApp Business number you already have.
3
Handover
We train the team on the handover queue and fix what the first two weeks show.
Under the hoodThe WhatsApp Business Cloud API, an n8n workflow and a small Claude model, with the calendar and a conversation log. Running costs are a few euros a month, stated up front.
The package
Ops Sprint, €3,500
This story runs onLive in 3 weeks
Ops Sprint
€3,500
- A 2-hour operations audit
- One automation, live in 3 weeks
- Handover and a short training
Or, as an alternative
Ops System €5,000
The audit and three automations that work together. Live in 5 to 6 weeks.
Questions
Before you ask
Yes. It introduces itself as the salon's assistant, and a person is one message away.
Free audit
Start with the 2-hour operations audit
We read a week of your chats with you and leave a written map: what to automate, what it saves, what it costs.