08:40Pain
The first question
A new assistant asks where the sterilisation checklist is. The owner stops what she is doing.
Ops SprintClinics, offices and any team with written procedures
Ask your business
An internal assistant that answers your team from your own procedures, and shows where the answer came from.
One moment
10:02
"How do we invoice a patient who pays in two parts?" The owner has answered this question nine times this year.
A clinic's team of twelve, a folder of procedures and one owner everyone asks. The clinic is invented, like every name on this page.
The day
A Thursday, before
08:40
The clock says
08:40
The first question
- 10:02Pain
The same question, again
Two-part payment, again. The answer is in a document, but nobody remembers which one.
- 12:30Pain
The procedure nobody reads
The holiday policy exists. It is 14 pages in a shared folder.
- 15:45Pain
Two answers
Two colleagues give a patient two different answers about the cancellation fee.
- 17:30Pain
Interrupted all day
The owner's own work starts after everyone leaves.
The cost
What a Thursday like that costs
25
questions a week
asked to the owner or the manager
5 a day for a team of twelve
4
hours a week
of interruptions, counting the way back to work
25 questions × about 10 minutes each
14
pages
of holiday policy nobody reads
the clinic's own document, in this example
Example figuresExample figures for a team like this one. The audit measures yours.
The turn
What changes
The team asks an assistant that knows the clinic's own procedures. It answers with the passage and its source, and says so when it does not know.
- 1
Question
Asked in plain words, on a phone or at the desk
- 2
Search
Only the clinic's own documents, nothing from the internet
- 3
Answer
The passage that answers it, with the document and the section
- 4
Or a person
No good match: it says it does not know, and who to ask
Try it
Try the assistant
Ask a question the way a colleague would. Every answer shows the passage and its source, and an honest "I don't know" when nothing fits.
Try this
- 1Ask how to invoice a two-part payment
- 2Click a source to open the document
- 3Ask something it cannot know, like the wifi password
Invented data. In live mode, what you type goes to an AI for an answer; nothing is stored.
affarit.com/demos/ask-your-business
How we build it
How we build it
1
The audit, 2 hours
We gather the documents that answer the team's questions, and the questions themselves.
2
The build, 3 weeks
The assistant over your documents, private to your team, in Romanian and Hungarian.
3
Handover
We show the team how to ask, and how to keep the documents current.
Under the hoodYour own documents, a retrieval layer and a Claude model, private to the team. Nothing is used to train a model.
The package
Ops Sprint, €3,500
This story runs onLive in 3 weeks
Ops Sprint
€3,500
- A 2-hour operations audit
- One automation, live in 3 weeks
- Handover and a short training
Or, as an alternative
Ops System €5,000
The audit and three automations that work together. Live in 5 to 6 weeks.
Questions
Before you ask
Every answer shows its source, so an outdated document is easy to spot. The audit lists the ones that need a refresh.
Free audit
Start with the 2-hour operations audit
We collect the questions your team asks and leave a written map: what to automate, what it saves, what it costs.