08:55Pain
Before opening
Three calls before the doors open. All go to voicemail. Nobody calls voicemail back.
Ops SystemClinics and salons that miss calls
An AI receptionist on the phone
It answers the call, books or moves the appointment, and leaves a summary for the team.
One moment
11:18
The phone rings during a treatment. And again. By the time someone can answer, the caller has booked across town.
A clinic where the person at the desk is also the person in the treatment room. The clinic is invented, like every name on this page.
The day
A Friday, before
08:55
The clock says
08:55
Before opening
- 11:18Pain
During a treatment
The phone rings in the middle of a procedure. It keeps ringing.
- 13:05Pain
The callback
Calling back at lunch: two people do not answer, one already found another clinic.
- 16:40Pain
Notes on a sticky
"Mrs. Demo, Thursday? Call back." On a sticky note that falls behind the desk.
- 19:30Pain
After hours
The evening calls are the ones with time to book. Nobody answers them.
The cost
What a Friday like that costs
15
calls a week
unanswered at busy times
3 a day while the desk is with a patient
5
bookings a week
lost to whoever answered first
one in three unanswered callers, in this example
2
minutes
to read a call's summary instead of a voicemail
in this example
Example figuresExample figures for a clinic like this one. The audit measures yours.
The turn
What changes
Every call is answered. The receptionist books, moves or answers, puts the appointment in the agenda and leaves a short summary for the team.
- 1
Call
Answered at the first ring, at any hour
- 2
Understand
A booking, a change or a question, in the caller's own words
- 3
Agenda
It checks the free slots and books or moves the appointment
- 4
Summary
The team reads who called, what was agreed and what needs a person
Try it
Listen in
Pick a call: a new booking, a change, and a question it hands to a person. Watch the agenda and the call summary fill in.
Try this
- 1Play the new booking call
- 2Play it again with voice
- 3Try the question it hands to a person
Invented data. In live mode, what you type goes to an AI for an answer; nothing is stored.
affarit.com/demos/ai-receptionist
How we build it
How we build it
1
The audit, 2 hours
We count the calls you miss and what they were about.
2
The build, part of Ops System
The receptionist on your number, connected to your agenda, tested on your own calls.
3
A careful start
Office hours first, wider as the team trusts it.
Under the hoodA voice agent stack with a telephony provider, connected to your agenda. Offered only once Romanian and Hungarian voice quality is proven on your own calls.
The package
Ops System, €5,000
This story runs onLive in 5 to 6 weeks
Ops System
€5,000
- A 2-hour operations audit
- Three automations working together
- Team training
- 30 days of support
Or, as an alternative
Ops Sprint €3,500
An operations audit and one automation, live in 3 weeks. Live in 3 weeks.
Questions
Before you ask
That is exactly why we prove it first: Romanian and Hungarian voice quality is tested on your own calls before you decide.
Free audit
Start with the 2-hour operations audit
We count the calls you miss with you and leave a written map: what to automate, what it saves, what it costs.